Shipping policy

Shipping Policy — Drip Society Coffee Roasters

At Drip Society Coffee Roasters, we roast our coffee fresh to order and aim to get it to you as quickly and safely as possible. Here’s everything you need to know about shipping.

1. Processing Time

• Orders are usually processed within 1–2 business days.
• Coffee is freshly roasted to order, so timing ensures maximum freshness.
• Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods, Costs & Delivery Times

We currently ship within Australia using reliable carriers.

Shipping Method	Estimated Delivery Time	Shipping Costs
Australia Post - Standard Post	2 - 5 Days	$10 Flat Rate
Australia Post -  Express Post	1 - 2 Days	$15 Flat Rate

FREE SHIPPING FOR ALL ORDERS OVER $100

Please note: Delivery times are estimates and may vary due to carrier delays, remote locations, or public holidays.

3. Order Tracking

• Once your order ships, you’ll receive a tracking number via email.
• You can track your order directly with the carrier to see real-time updates.

4. Address Accuracy

• Please ensure your delivery address is correct at checkout.
• We are not responsible for lost or delayed packages due to incorrect addresses.

5. International Shipping

• Currently, we only ship within Australia.
• International shipping may be offered in the future — subscribe to our newsletter for updates.

6. Damaged or Lost Packages

• If your package is damaged during shipping or does not arrive, contact us at hello@dripsociety.com.au within 7 days of delivery.
• We will assist with replacements or refunds where applicable.

Contact Us

📧 hello@dripsociety.com.au
📍 2/17 Clare Street, Bayswater VIC, Australia